Claims Handler - Third Party

Claims Handler - Third Party

Salford Quays
£22,500 - £26,000 depending on experience
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We currently have an exciting opportunity for two Third Party Motor Claims Negotiators to join our Claims team in Salford Quays, Manchester.
As a Third Party Claims Negotiator, you’ll be responsible for proactively managing and efficiently processing a portfolio of third party property claims from outset to conclusion.  Your main duties will include validating policy indemnity for each claim, managing third party property damage (TPPD), including credit hire claims, in accordance with First Central’s procedures.
You’ll have a personal authority level to process claim payments and you’ll need to ensure all claims handled hold case specific reserves and that the company’s reserving philosophy is adhered to on each claim.
Successful candidates should also be able to identify potential fraudulent claims and action in accordance with company procedures.
Experience & knowledge
  • Demonstrable third party motor claims experience
  • Technical expertise with exposure to third party claims
  • Ideally exposure and experience of credit hire and liability (although, this is not essential)
  • Knowledge of regulatory framework relating to motor claims Understanding of the main principles of English Law as it applies in the technical motor claims and legal field
  • Previous knowledge of FCA requirements including Treating Customers Fairly (TCF) and the regulatory framework relating to motor claims
  • Understanding of the RTA and Article 75 status within motor claims
Skills & behaviours
  • Customer focused
  • Self-motivated and enthusiastic
  • Takes initiative to make decisions
  • Emphasis on attention to detail and accuracy
  • Excellent communication skills
  • Negotiation and influencing skills
  • Problem solving skills with the ability to adopt a logical approach to resolving problems
What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

Employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.
If you feel this is your next challenge and you want to join a fast-growing, award-winning company with a vibrant working environment and a dynamic workforce, apply today!

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79% of people would recommend a friend to work at First Central

Based on 67 Glassdoor reviews (July 2019)


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Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.