Business Analyst

Business Analyst

Haywards Heath or Salford Quays
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We’re on the hunt for a talented Business Analyst to join our Technology team in either Haywards Heath, West Sussex or Salford Quays, Manchester.
The successful candidate will support the business workstream(s) through the change lifecycle – from the capture of ideas and identification of issues, to implementation, as well as cut over on change initiatives ranging from small incremental change to large-step change.
Job responsibilities
  • Effectively execute a wide range of analytical tools and techniques, including process mapping, re-engineering, gap analysis, SWOT analysis, options analysis, statistical and database analysis, wireframing and prototyping
  • Instigate, prepare, facilitate and lead meetings, workshops and presentations for a wide range of audiences, demonstrating consistently high qualities of communication and strong powers of influence
  • Provide project and programme managers with clearly defined requirements and aligned business solutions to ensure successful business outcome(s)
  • Influence strategic decisions to ensure that the change projects remain in line with the latest business thinking
  • Support the definition of realisable benefits and support the prioritisation of change
  • Contribute to the setting of standard practices and processes for the business analysis discipline and ensure these are adhered to and best practice is followed to support a fully agile change and development environment
  • Produce clear and effective project and requirements documentation, presenting information in an intelligent and clear way to communicate requirements, business solution options and recommendations to different stakeholder audiences
  • Develop close working relationships with subject matter experts, heads of department, project/programme managers and sponsors to drive decisions
  • Work with our technology colleagues - developers, solution architects and quality assurance to ensure the alignment between technical solutions and stated business requirements
  • Play a part in interpreting legislative and regulatory changes, assessing the wider impact on business procedures and designing solutions to ensure compliance with externally driven timeframes
Skills, knowledge & experience
  • Formal qualification or a desire to be formally qualified in business analysis and change management
  • ​Demonstrable experience of delivering the business analysis to underpin business change across large and small change initiatives
  • Commercial & digital experience with a focus on digital initiatives is desirable
  • Understanding of change analysis and change management techniques
  • Knowledge of the private lines insurance business and the core business functions of a general insurance provider, with understanding of the aggregator marketplace is beneficial
  • Commercially focused and results driven
  • Self-motivated and enthusiastic
  • Ability to work on own initiative and as part of a team
  • A flexible approach and positive attitude
  • Takes initiative to make decisions
What can we do for you? 

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • A day off for your birthday
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

If this job sounds like the role you're looking for, apply today!

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79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.

Get your birthday off

We give you an extra day off to celebrate your special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.