Head of Trading Performance

Head of Trading Performance

Haywards Heath
Commercial & Marketing
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We have a great opportunity for a Head of Trading Performance to join our Marketing team in Haywards Heath, West Sussex.

You’ll lead a team responsible for the development and provision of regular Executive level trading performance, financial analysis and insight to measure, report and make recommendations to optimise the commercial performance of the business and customer propositions in the market. The team will provide appropriate challenge and insight to shape and inform key business decisions in the Commercial area.

This role is Certified in line with the Senior Managers and Certification Regime (SMCR).

To be successful in this role, you’ll need to:
  • Have in-depth experience and knowledge of the Price Comparison Website (PCW) Market
  • Have strong SQL skills
  • Have a proven track record of success in senior trading performance and MI analysis roles

Job responsibilities
  • Conduct trading performance and analysis in New Business and Renewals (encompassing areas such as MTAs and cancellations) as well as supporting changes on the PCW environment to deliver business targets
  • Support the optimisation of propositions by channel through the understanding of market, competitors and trading levers that can be pulled to optimise performance in the PCW and direct channels
  • Lead on the provision of periodic performance analysis and assessment of opportunities so relevant colleagues gain insight that supports delivery of their business objectives
  • Lead, coach and inspire a team of analyst and insight professionals to exceed their objectives
  • Build and develop a trading performance view for the First Central business that allows the Commercial area to make informed decisions to improve the performance of the business
  • Ensure that customer propositions demonstrate clear values and benefits to customers across price, service, product, channel so customers are clear why they should buy from us, stay with us and buy more
  • Support successful delivery of annual financial targets, GWP, IPP, EBITDA
  • Build and develop strong relationships with stakeholders in the First Central business to manage trading performance conversations
  • Enhance the current commercial reporting and develop new reporting to deliver actionable insight in a timely manner to drive commercial sales performance
  • Build strong relationships within Retail Pricing, Underwriting, Finance, Digital and operations to support delivery of business plans

Skills, knowledge & experience
  • Proven track record of success in senior trading performance and MI analysis roles
  • Significant experience in financial services
  • Strong experience in the PCWs channel
  • P&L management
  • People leadership experience
  • Strong understanding of regulatory requirements (including FCA and ASA)
  • Ability to work in a fast paced, agile environment
  • Excellent numeracy skills
  • Strategic thinking skills
  • Results oriented, mental agility and decisiveness

What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…
  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.

Are you the person we’re looking for? If so, we look forward to hearing from you. Apply today!

We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our employees think about working here.

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79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


View all benefits >

Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


We give you an extra day off to celebrate a special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.