We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Are you a Business Analyst with a knack for requirements gathering and a solid understanding of Agile and Scrum methodologies? Do you have a passion for DevOps practices and thrive in dynamic environments? If so, we are looking for someone like you to join our team and help drive our projects to success.
We’re looking for an Associate Commercial Data Business Analyst to join our Commercial & Marketing team either working remotely or based in our Salford Quays, Manchester or Haywards Heath, West Sussex offices.
In this role you’ll play a key role in bridging the gap between stakeholders and the Commercial Data team by gathering and managing business requirements, ensuring smooth communication, and supporting the delivery of data-driven initiatives. This role is crucial for facilitating the team's agile processes, leading stand-ups, managing backlogs, and ensuring that priorities are communicated and aligned across the business. You’ll also support the team with administrative tasks in Azure DevOps, ensuring that development workflows are optimised and efficient.
Core skills we’re looking for to succeed in the role:
- Proven Business Analyst experience
- Strong requirement gathering skills
- Familiarity with Agile and Scrum methodologies
- Understanding of DevOps practices
What’s involved:
- Engage with business stakeholders to understand and document requirements for data initiatives and projects, ensuring clarity and alignment with business goals
- Serve as the key point of contact between the Commercial Data team and teams within the Commercial and Marketing pillar, providing regular updates and ensuring transparency around priorities, progress, and challenges
- Facilitate workshops and discussions to ensure clarity and alignment on project objectives and deliverables
- Own and manage the backlog in Azure DevOps, including prioritisation of tasks, sprint planning, and ensuring that PBIs, features and epics are up-to-date and aligned with team objectives
- Lead daily stand-ups, ensuring clear communication of progress, blockers, and task allocation across the team
- Assist in planning sprint activities, managing timelines, and coordinating with developers and analysts to ensure efficient delivery of tasks
- Ensure all team members and stakeholders are aware of current priorities and any changes that may impact ongoing work, ensuring alignment across departments
- Support process refinements within the Commercial Data team by identifying bottlenecks or inefficiencies and recommending improvements
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times
- Participate in annual staff appraisal, staff development and in-service training activities in line with the Commercial Data Team Competency Framework
- Any other reasonable duties
Experience & knowledge
- Experience working in a Business Analyst role, ideally within the insurance sector
- Familiarity with business analysis frameworks and tools for gathering requirements and managing stakeholder engagement
- Experience working with Agile methodologies (i.e. Scrum) and facilitating stand-ups and sprint planning
- Knowledge of backlog management, particularly using tools such as Azure DevOps, or similar platforms
- Understanding of data projects and familiarity with data-driven environments (desirable but not essential)
- Basic understanding of data analysis and familiarity with BI tools (i.e. Power BI) advantageous
Skills & qualifications
- Excellent stakeholder management skills
- Strong problem-solving skills with the ability to translate business needs into technical requirements
- Excellent verbal and written communication skills, with the ability to engage with technical and non-technical stakeholders alike
- Strong organisational skills, with an ability to manage multiple tasks and priorities effectively
- Ability to work cross-functionally with developers, data leadership, and business teams, fostering collaboration and teamwork
- Comfortable working in a fast-paced, agile commercial environment and capable of adapting to changing priorities quickly
- Ability to track progress meticulously, ensuring that tasks are completed in line with expectations and timelines
Behaviours
- You’re always collaborating: you place team success over personal success and you enjoy working in an open, collaborative environment
- You demonstrate responsible ownership: when you see something not working, you'll flag it and be part of the solution
- You seek continuous improvement: you’re always developing new skills and insights, while exploring ways to do things better
- You’re mindful of balance: you're conscious of your own health and that of others. You think carefully about how best to focus your efforts, knowing when to push yourself to reach a goal
So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.
We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our colleagues think about working here.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
