Banking Manager

Haywards Heath
£50,000 - £55,000 depending on experience
Apply for this job

We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. 

Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.   

We're on the hunt for a Banking Manager, someone who's not just about crunching numbers, but also about leading and managing a team like a pro. Picture this: you'll lead our Finance Operations Treasury shared service centre, making sure we hit those performance targets while keeping our customers happy and our business ticking smoothly.

You'll be the go-to person for all things banking and treasury, yep, you'll be behind the scenes, making sure there's always enough cash flowing through all our entities, whilst acting deputy for our Group Financial Operations Manager, so get ready for some serious responsibility.

You'll know your stuff when it comes to leading a team, solving problems, and keeping everyone on track - you thrive under pressure, right? You're the calm in the storm, the one who thinks straight when things get crazy. Plus, you're a Microsoft whiz and have killer math skills – no number scares you!

Working flexibly, you'll spend most of your time working from home, with a day a week in the office (living a commutable distance from Haywards Heath, West Sussex is a must for this role!).  But of course, it’s your choice - if you prefer to be in the office more - that's good with us too. 

You’ll be the perfect person for us if:

  • You're knowledgeable of the UK payment industry including BAC’s and international payment processing
  • You've Banking and / or treasury experience in a multinational financial services Group
  • You've got strong mathematical, analytical, communication and organisation skills
  • You're experienced in managing and leading a team, including colleague development and issue resolution

What's involved:


  • Lead the Treasury team to provide an excellent service to the business
  • Deputise for the Group Financial Operations manager
  • Provide support and cover for other Team leads
  • Ensure colleagues are supported with the right level of monitoring, policy and procedure to allow roles to be carried out in a sustainable and effective manner
  • Support each team with issue resolution, utilizing effective escalation to achieve this.
  • Conducting colleague management duties including:
    • Coaching and feedback to team leads to achieve KPI’s and SLA’s
    • All colleague issues including monitoring absence and conducting disciplinaries
    • Assist the recruitment process where necessary

Liquidity Planning and management

  • Responsible for managing short term cashflow in the group entities ensuring there is sufficient funds available to enable the business to meet all commitments on time.
  • Responsible for all bank accounts are kept within agreed limits to enable most efficient use of funds and execute accurate/timely intergroup money movements, ensuring there is sufficient funds available.
  • Responsible for ensuring that the business gains optimum return on cash by use of overnight deposits, money markets and short-term investments


  • Responsible for the smooth and timely running of the Treasury functions and activities.
  • Responsible for ensuring payment preparation is appropriately documented and executed in line with SLA’s and agreed within the agreed financial policy framework
  • Ensure the bank mandates are kept up to date with the bank for all entities.
  • Responsible for ensuring all procedures are effectively operated, documented and adhered to the financial policy framework
  • Identification and deployment of corrective activity if operational performance drops and manage issue resolution
  • Ensure all daily, weekly and month procedures are performed within the agreed SLA’s
  • Ensure queries from across the business is resolved in a timely manner including the timely and accurate processing of the Treasury inbox
  • Ensure up to date Process Notes and Process Maps for the Treasury area

Change Management

  • Identify and implement changes to improve process and accommodate business and commercial changes across the Group

Financial Control

  • Review and sign off payments prepared by the team to ensure payment preparation is appropriately documented and executed inline with SLA’s
  • Lead the preparation of the Monthly Control Dashboard for Finance Operations
  • Responsibility for maintaining department risk registers (as applicable), providing evidence and commentary for controls, updates for Mitigation Actions and maintaining control matrices and attestations. Also, to ensure that your employees are aware of their responsibility to identify and report risk.
  • Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
  • Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times, including compliance with the Senior Managers Certification Regime (SMCR) Conduct Rules
  • Adhere to the group’s financial control framework. Ensuring timely and accurate financial record keeping is maintained at all times.
  • Maintain first line controls within the team through accurate processing and maintaining audit trails to ensure proportionate safeguarding the risk of fraud, error or omission.

Experience, Knowledge & Skills

  • Significant Banking and / or treasury experience in a multinational financial services Group
  • Experience in managing and leading a team, including colleague development and issue resolution
  • Experience in dealing with multiple operational stakeholders / service users for adherence to SLA’s and issue resolution
  • A high level of oral and written communication skills, communicating effectively with senior managers, colleagues, internal and external stakeholders
  • Proficient in Microsoft applications
  • Strong mathematical, analytical, communication, and organization skills
  • Strong analytical skills and ability to drive process improvement, based upon analysis of data
  • Work effectively under pressure and think clearly and logically in challenging situations
  • Qualified AAT or Treasury relevant qualification (desirable)
  • Knowledge of the UK payment industry including BAC’s and international payment processing
  • Detailed understanding of the use of difference financial instruments and how they are used to balance risk and commercial returns


  • Results driven with a constant eye on the detail but understand the audience.
  • Empathetic approach to leadership with an ability to get the best out of a wide range of stakeholders.
  • A driven attitude to deliver controlled change and rapidly overcome obstacles.
  • An agile approach to project management and able to rapidly react to changes in business priorities to take advantage of emerging business and customer opportunities

So, if you're ready to dive into the world of finance with us, hit us up! Let's make some money magic together. Go on click on Apply now!

What can we do for you?

People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here. 

Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.

Apply for this job


86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)


View all benefits >

Simply Health Cash Plan

Simply Health Cash plan. Reclaim the cost of your eye tests, dental appts, physiotherapy and more

Flexible Bank Holidays

Eight flexible bank holidays; you can choose which festivals you observe


We’re passionate about it. Everyone gets a paid day off annually to volunteer

Electric Car Scheme

Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing

Flexible Working

We’re flexible; most roles let you mix office and home working. We work fluidly around core hours

Your Time in Need

Your Time in Need: five days’ leave so you can deal with life stuff. We’ll support you