Underwriting & Assurance Analyst

Underwriting & Assurance Analyst

Haywards Heath
up to £35,000 depending on experience
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We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.

Job purpose:

The Underwriting & Assurance Team are tasked with using analytics and insight to drive the ongoing optimisation of the FCG underwriting footprint, and the monitoring of underwriting performance, to support the delivery of profit and volume targets for the business.

The purpose of this role is to contribute to and support various projects in these areas, produce analysis to support the team’s wider objectives, and proactively seek ways to improve existing processes within the Underwriting Pillar.

Job responsibilities:

  • Use analytical and statistical techniques to support the iterative optimisation of the Underwriting Footprint
  • Support the development and maintenance of analytical tools and reporting suites to enable the efficient and accurate operation of Underwriting Performance Monitoring and Assurance activities– including:
    • Creation and maintenance of analysis programs, tools, and predictive models written in SAS, RADAR, EMBLEM, Python/R and other software packages
    • Production of ad-hoc analyses to support business decision making
    • Example output may include:
      • Summaries of expected loss ratio by factor and recommendations for remedial action
      • Standardised analysis/reports assessing the efficacy of recent Underwriting changes
      • Factor by Factor portfolio monitoring provided to business stakeholders to include commentary and recommended actions

  • Support the ongoing function of the Underwriting and Assurance Team by:
    • Internal monitoring of the Reinsurance Programme
    • Ongoing analysis of Competitor Underwriting activity and Market Developments
    • Compiling timely and accurate information/analysis for management decision-making purposes.
  • Be a conduit for change and improvement within the Underwriting Pillar and wider business.
    • Proactively monitor and suggest improvements which drive the business forward finding new patterns and key variables, working with new third party data, exploring new opportunities to optimise footprint and/or to reduce claims risk
    • Proactively own personal development – researching and learning about new tools, techniques, and data sources which may benefit the team, under the guidance of the Analytics Manager
  • Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
  • Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times,
  • Any other reasonable duties

Job-specific competencies

Experience & knowledge

  • Experience with analytical programming languages, such as SAS, SQL, Python, R, Data Bricks.
  • Experience with visualisation tools, such as Power BI
  • Knowledge of statistical methods and analytical techniques
  • Knowledge of personal lines general insurance (ideally from relevant Pricing, Commercial or Underwriting role) preferred.
  • Strong commercial acumen.

Skills & Qualifications

  • Good time management and organisational skills
  • Minimum 2:1 in a numerical undergraduate discipline
  • Strong mathematical and problem-solving skills, with the ability to adopt a logical approach to solving problems
  • Data and statistical analysis skills
  • Strong IT skills (including Excel and ideally programming skills)
  • Good communication skills, both verbal and written
  • Logical thinker with solid reasoning ability
  • Commercially focussed
  • Emphasis on attention to detail and accuracy
  • Quick learner


  • Aligned to the values of Ambition; Agility; Ownership; Collaboration
  • Self-motivated and enthusiastic
  • An organised and proactive approach
  • Ability to work on own initiative and as part of a team
  • A flexible approach and positive attitude
  • Strives to drive business improvements to contribute to the success of the business

What can we do for you?

We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

  • Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid

Employee wellbeing is high on the agenda here too. We provide discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Talent team.

View more about our Benefits

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86% of people would recommend a friend to work at First Central

Based on 164 Glassdoor reviews (March 2022)


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Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


If it’s your birthday or you just fancy some me-time, get an extra day off for whatever you want.

Holiday Extra

We give you two opportunities each year to buy or sell up to five days of holiday.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.