IT Contract Supplier Manager

IT Contract Supplier Manager

Guernsey, Haywards Heath or Salford Quays
£40,000-£63,000 - depending on experience
Apply for this job
Are you looking for a new career with a fast-growing, dynamic company? Well look no further! We need an IT Contract and Supplier Manager to join our Technology Services team in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey.

To be successful in this role, you’ll need to be highly collaborative, driven and self-motivated with a proven track record of working with a variety of suppliers, along with a firm understanding of contract formulations, terms and SLAs preferably in a regulatory environment. This role will be pivotal in building relationships with key suppliers and support teams, to work to reduce or eliminate poor service, reduce or remove bottlenecks and inefficiencies across the business. As a newly created role this is a fantastic chance to really make a difference!
Job responsibilities
  • Maintain the IT contracts, supplier management procurement and contract database by directing and performing all related activities to keep supplier information, contracts and associated documentation current and secure
  • Monitor and report on IT Operations adherence to procurement and supplier management policy
  • Preparation and reporting of procurement activity and contract status
  • Identify database and subsequent process improvement opportunities
  • Ensure compliance with company and other relevant standards/regulations/TCF at all times
  • Support the wider IT Operations strategy which aligned to the wider IT strategy containing objectives, departmental initiatives and KPIs
  • Robustly manage budget and reforecasting to support the wider Technology deliveries
  • Manage the relationship of key technology partners, holding them to account to achieve the highest levels of service
  • Lead the prioritisation, planning and execution by partnering and collaborating with the teams and resources across the business
  • Positively communicate with team members, colleagues and stakeholders
Skills, knowledge & experience
  • Excellent knowledge and understanding of IT suppliers and contractual management
  • Deep experience/understanding for CD/CI process
  • Strong spend analytical background, preferably in a procurement/contract environment
  • Understanding of contract formation and terms, along with SLAs
  • Strong reporting background
  • Processes, tools and techniques used to deliver highly available, performance and scalable platforms and systems to distributed customer and user communities
  • Insurance products, insurance distribution channels, claims handling, technology, data sources and databases, and the wider motor insurance industry
  • Relevant legislation including GDPR
  • Good understanding of regulatory requirements specific to the company and the functions under control
What can we do for you? 

We believe we can offer you a great working environment as we're so passionate about our people. Here are just some of the benefits and perks that we offer..

Fantastic training and development opportunities
  • Employee benefit packages to suit your lifestyle
  • Flexible working
  • YOUday – we give you an extra day off to celebrate a special day
  • The opportunity to take a paid day off each year to do charity work
  • A health cash plan
  • Help with travel expenses
  • The opportunity to buy additional holiday
  • Company pension scheme
  • Group life assurance
  • Enhanced maternity and paternity pay
  • Professional subscription fees paid
Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

For further information on what we can offer and to learn more about this role, feel free to contact our dedicated Recruitment team.
If you’d like to work for an award-winning employer in a fast-paced environment, apply now!
We’ve received some great feedback from employees on Glassdoor. Don’t believe us? Check out our reviews for yourself!

Apply for this job


79% of people would recommend a friend to work at First Central

Based on 98 Glassdoor reviews (July 2020)


View all benefits >

Flexible working

We support colleagues who wish to work flexibly whilst meeting the needs of the business.


We give you an extra day off to celebrate a special day.

Holiday Extra

Not only do you get a generous holiday entitlement, you can also buy additional leave.


Get a day off each year to take part in volunteering activities.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.