We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Do you have experience in a Technical Underwriter role within Motor Insurance? Have you gained or are you working towards your ACII qualification? Do you have expertise in insurance law and a passion for refining policy wording? If so we’d love to hear from you!
We’re looking for a Technical Underwriter to join our Underwriting team in our Haywards Heath, West Sussex office.
Here at First Central our Underwriting & Assurance Team are tasked with using analytics and insight to drive the ongoing optimization of the FCG underwriting footprint, monitoring of underwriting and pricing performance to support the delivery of profit and volume targets for the business, as well as owning FCG’s Underwriting Control Framework and ensuring regulatory compliance for the FCG Pricing and UW functions.
As a Technical Underwriter you will work under the guidance of the Technical Underwriting Manager to assist in optimising the First Central Underwriting footprint. You’ll draw on analytics provided from within the team, providing input on Underwriting Footprint proposals and IT led projects. You will also assist in maintaining the Underwriting Control Framework which includes Policy Wording and other Underwriting documentation. You’ll act as a conduit between customer facing staff and back office technical teams when responding to queries and customer complaints.
Analytical and inquisitive? Lets do this, together!
Core skills we’re looking for to succeed in the role:
- Previous experience in a Technical Underwriter role
- Experience working in Motor Insurance
Nice to have skills, but optional:
- ACII qualified or working towards
- Expertise in insurance law and a talent for refining policy wording to ensure clarity and compliance
- An interest in cars and the world of motor
What’s involved:
- Working from the Underwriting & Assurance footprint documentation, conduct regular live testing of underwriting rules. Be responsible for the creation of a periodic testing programme which provides confirmation of effective functioning of rules on a regular basis.
- Provide technical underwriting support to the analytical/project work of the UW & Assurance Team and wider Pricing Department
- Assist in developing and maintaining detailed knowledge of emerging trends/technologies/available data within the personal lines Motor insurance market, providing consult and input into project work of the team and wider Pricing and UW department when required; including but not limited to:
- Hybrid and Electric Vehicles and associated technologies
- Autonomous vehicles and ADAS technologies.
- Emerging/periodic trends such as catalytic converter theft
- Use of data from other UW adjacent areas – eg counter fraud specific data sources such as the CIFAS database for UW/Pricing.
- Take ownership of FCG’s understanding and interpretation of upcoming, potential, and historic regulatory changes impacting the UW of the personal lines motor insurance market. Use knowledge to provide key insight and critique internally on topics including but not limited to
- Insurance market specific legislation referencing Pricing/UW – eg FCA market study
- Broader Insurance legislation – eg IDD, Consumer Insurance Act
- Broader legislation impacting insurance – EU/UK equalities legislation. GDPR,
- Own FCG’s policy wordings and other relevant underwriting documentation ensuring changes are proposed and deployed in accordance with requirements from within the Underwriting and Assurance team or as part of wider topics such as regulatory change
- Develop and maintain relevant internal relationships pertaining to the above – eg Counter Fraud, Claims, Operational Teams etc
- Develop and maintain relationships with relevant third parties pertaining to the above
- Assist in creating documented process for referrals to the Underwriting & Assurance Team, maintaining records of referral types and responses to ensure ongoing consistency
- Build and maintain relationships with stakeholders across the business, providing consult, and where required, input to projects requiring Underwriting representation.
Experience
- Experience working in a relevant Technical UW or Product Management role for a Motor Personal Lines Insurer
- Knowledge of the UK Personal Lines Motor Insurance Market
- Knowledge of motor insurance products and the motor insurance industry
- Strong foundational knowledge in general insurance
- Broad knowledge and awareness of the regulatory environment pertaining to Pricing and UW for UK personal lines insurance market
- Strong commercial acumen
- Professional Qualifications, ACII or Dip CII (or significant progress towards) is preferred
- Experience working on other lines of business such as Household insurance beneficial
Skills
- Strong problem-solving skills, with the ability to adopt a logical approach to solving problems
- Ability to interpret technical documents
- Excellent communication skills, both verbal and written to a variety of stakeholders
- Excellent time management and organisational skills
- Proven ability to produce outstanding results based on own initiative
Behaviours
- Logical thinker with solid reasoning ability
- Commercially focused
- Emphasis on attention to detail and accuracy
- Quick learner
- Self-motivated and enthusiastic
- An organised and pro-active approach
- Aligned to the values of Ambition; Agility; Ownership; Collaboration
So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today.
We pride ourselves on being a great place to work. Check out our Glassdoor page to see what our colleagues think about working here.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
