We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life.
Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; it creates the insights we need to give the right cover to the right customers at the right price. But, it’s the people inside and outside our business that power us. They make us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards.
Are you eager to make a meaningful impact in a company that’s transforming the insurance industry for the better? Do you thrive in an engaging and collaborative environment? Are you forward-thinking, meticulous, and enthusiastic about Agile methodologies? If so, we want you!
We’re seeking a Business Analyst to join our Technology & Data pillar on a 12-month fixed-term contract.
In this role you’ll provide analytical techniques to support the organisation in identifying and defining target states and outcomes, supporting the pillar(s) throughout the execution and realisation of business-change required to meet those states.
We're big on working flexibly - you'll spend most of your time working from home, with the occasional visit to the office, but of course, it’s your choice - if you prefer to be in the office more - that's good with us too. We've offices located in Haywards Heath, West Sussex, Salford Quays, Manchester, and Guernsey it’s your choice - or maybe you live further afield, we’re happy to accept applications for remote workers! Join us in driving positive transformation to make a lasting impact at First Central!
You'll be a great fit for the role if you have these skills:
- Versatile BA Toolkit: We’re looking for a dynamic individual with a diverse set of tools at their disposal, capable of selecting the perfect tool for each unique challenge.
- Exceptional Stakeholder Engagement: This role demands a professional who can connect with stakeholders at all levels, tailoring their communication and approach to suit each unique situation.
- Collaborative Innovator: This isn’t your typical BA role. We need a team player who thrives in a collaborative environment, working seamlessly across teams and roles to deliver the best outcomes for our business.
Making it happen. Together
What’s involved:
- You’ll collaborate with stakeholders involved in strategy formulation and definition of target states.
- You’ll review current and target business-states, applying business modelling and analytical techniques (e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps.
- You’ll provide analytical expertise to support Stakeholders/SME in the definition, documentation and prioritisation of Business Outcomes and themes and their associated benefits.
- You’ll provide critical analysis of business outcomes through a variety of techniques, validating and collaborating across teams to refine them into Epics, ready for delivery.
- You’ll support the Head-of-Portfolio in the creation and management of the Portfolio Roadmap
- You’ll help resolve competing in-pillar priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
- You’ll instigate, prepare, facilitate and lead meetings, workshops and presentations for a wide range of audiences, demonstrating consistently high qualities of communication and strong powers of influence.
- You’ll develop close working relationships with Subject Matter Experts, Heads of Department, Project/Programme Managers and Sponsors to drive decisions.
- You’ll document current processes and models to understand inefficiencies or gaps.
- You’ll define to-be business processes, supporting change delivery (Project Management, L&D, Legal, Data & Technology, etc)
- You’ll identify and assist in prioritising opportunities to streamline business processes.
- You’ll support the roll-out of change within the business pillar(s).
- You’ll contribute to the setting of standards and processes for the Business Analysis Community of Practice and ensure these are adhered to and best practice is followed to support a fully agile change and development environment.
- You’ll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.
- You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
Experience & knowledge
- Ability to quickly understand the objectives, structures, operations and policies of a business area.
- Strong problem resolution, negotiation and influencing skills.
- Demonstrable understanding of a range of Business Analysis and Change Management tools and techniques.
- Experience in the analysis of business models, capabilities, value streams, business processes, and organisational structures.
- Knowledge of business process management, workflow and integration methods and tools.
- Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of initiatives.
- Strong anticipatory, statistical and information analysis skills.
- Proven experience of applying business analysis within an iterative and Agile change framework.
- Ideally an insurance or financial Services background, although other backgrounds will be considered.
- Experienced in facilitating change within a business unit, to include defining/re-engineering existing and new processes as well as the development of new services and products.
- Knowledge of a structured yet agile approach to delivering analysis and change.
- Knowledge of FCA requirements (including TCF).
Skills
- Minimum of 3 years of experience in Business Analysis.
- Business Analysis and/or Business Architecture certification/formal qualification is preferred.
- Strong analytical and problem-solving skills.
- Strong workshop and meeting facilitation skills.
- Experienced at building relationships with and managing internal and external stakeholders.
- Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Wireframing, Documentation study, Surveys and Process Re-engineering.
- Excellent communication and interpersonal skills.
Behaviours
- Commercially focussed and results driven.
- Self-motivated and enthusiastic.
- An organised and pro-active approach.
- Ability to work on own initiative and as part of a team.
- A flexible approach and positive attitude.
- Emphasis on attention to detail and accuracy.
- Takes initiative to make decisions.
- Strives to drive business improvements to contribute to the success of the business.
This is just the start. Imagine where you could end up! The journey’s yours.
What can we do for you?
People first. Always. We’re passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that’s what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you’ll enjoy, take a look at all our perks in full here.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we’re offering, so feel free to get in touch.
